The
site: This was move.com's Insider's Guide to Moving: a sort of FAQ
of moving topics.
The
interface: A lot of information was available. The challenge was
to make it all easy to get to within a few clicks, simple to navigate,
and to make sure relevent information appeared "above the fold."
I created a primary topic list, with an interactive secondary topic
list popping up once the user chose a primary topic. By condensing
the navigation, I could assure that content appear "above the
fold" on each page.